Safety and trust
Built for peace of mind.
We verify professionals, protect your data and help you if something goes wrong.
Verified identity
Every professional verifies their identity with a photo of their national ID and a selfie, with liveness check and face matching, through our provider Didit. Only those who pass can take requests.
Real reviews
Only someone who booked and confirmed a job can review it. One review per job.
Your phone and address, protected
They aren’t shared until you accept a quote. Before that, everything goes through the in-app chat.
Claims with mediation
If something goes wrong, Voomi reviews the photos and asks for the work to be corrected. See policy.
Your data, clear
We keep the verification result, not your ID photos. We never show your ID to other users. See policy.
Report anything wrong
From the app you can report a user or a job. Our team reviews it.
Tips for hiring safely
- Keep the conversation and agreements inside the app so they are on record.
- Check that the professional who arrives is the one in the quote and has the verified badge.
- Ask for the final price before starting and confirm what it includes.
- Inspect the work before confirming and paying.
- Never share verification codes you receive by message.